Updated: 03/10
101 Vision
Our shared vision is that the State of Maryland is the best place in our nation for persons with disabilities to live, work and raise a family. Individuals with disabilities are welcome, fully included and actively participate in all Maryland communities.
102 Mission
The mission of the Division of Rehabilitation Services is to provide leadership and support in promoting the employment, economic self-sufficiency and independence of individuals with disabilities.
103 Charge
The charge of the Division of Rehabilitation Services is to maintain and enhance opportunities for individuals with disabilities by:
Promoting employment and independent living through the administration and development of the State’s rehabilitation services program.
Maximizing independence and self-sufficiency through the administration and development of the State’s disability determination services program.
Promoting empowerment and inclusion in all of Maryland’s communities.
Building collaborative relationships with public agencies, private organizations, employers, and community groups.
Fostering a skilled workforce that reflects the diversity of Maryland’s communities and the people we serve.
104 Organizational Values
The Maryland Division of Rehabilitation Services will strive to be recognized nationally as an outstanding organization in administering public rehabilitation and disability determination services. Maryland's citizens with disabilities and the business community will readily recognize DORS expertise in employment and disability issues.
To achieve this goal, the Division and its staff will be committed in principle and practice to the following organizational values:
Mission-Driven Organization – our staff, stakeholders and customers will know the mission of our organization; our mission will focus and direct all actions of the organization with emphasis on building outstanding relationships with our customers.
True Concern for Our Customers – we will respect, select, nurture and develop staff that possess a genuine concern and respect for the people we serve.
Belief In and Commitment to Our Employees – the greatest asset an organization has is its people; we will communicate and act on that value, fostering respect, communication, trust and empowerment.
Collaboration & Teamwork – the strength and effectiveness of an organization is tremendously enhanced when it supports and encourages staff to work in teams and to partner with other organizations.
Sense of Urgency – we will lead, manage, act and communicate with a sense of urgency; what we say and do today will become our organization's legacy.
Eagerness to Learn, to Take Necessary Risks and to Change – we realize that our environment and our disciplines are dynamic; we will lead our organization in a manner that welcomes and flourishes in a dynamic and ever-changing environment.
Commitment to Continuous Improvement – we will thrive on innovation and performance enhancement; being the best requires never being satisfied with today's accomplishments.
