CVS Retail Training

DORS Workforce & Technology Center is partnering with CVS Health® and the Community College of Baltimore County (CCBC) to offer retail training with hands-on experience to students interested in working in the retail industry. The CVS training is comprised of three components: classroom study, practice in a mock CVS store at WTC, and a paid externship in a CVS store.

TRAINING INCLUDES:
  • 10-week program.
  • Classroom instruction.
  • Learning activities at CVS stores.

PROGRAM REQUIREMENTS:
  • Be at least 16 and on track for high school diploma/GED.
  • Have a desire to work in retail.
  • Have a 6th grade reading level.
  • Have basic math skills and ability to use a calculator.
  • Ability to follow simple written/oral instructions.
  • Ability to lift 25 to 50 pounds and bend, stoop, stand for long periods of time.

In this program students will learn and sharpen many skills such as: inventory tracking and stock rotation, phone and intercom etiquette, customer service, cash register skills, non-verbal communication, and much, much more
CVS Retail Academy students train in local CVS Health stores.

 
The mock store at WTC is set up like an actual CVS Health retail store.