Digital Accessibility Requirements
Title II of the Americans with Disabilities Act (ADA) has been updated to include
specific standards for web and mobile accessibility, which will be required for Maryland State government-related websites and apps beginning April 24, 2026.
Entities that subcontract with DORS, including CRPs, must meet these revised standards and have accessible websites, web content, and mobile apps (if applicable) beginning April 24, 2026.
CRPs are required by their Cooperative Agreements to meet the new ADA Title II regulations by April 25, 2026. However, DORS will not be inspecting every website for compliance. It is the responsibility of CRPs to ensure they are following the law.
If DORS or CAP receive any accessibility complaints or a formal complaint or lawsuit is lodged against a CRP for inaccessibility, DORS will try to work with the CRP to resolve the issue. If the CRP is unwilling to make the changes necessary, the status of their Cooperative Agreement and relationship with DORS will be reviewed.
If you have any questions, please contact the DORS Staff Specialists for CRPs
Kate Drake and
Tamla McDowell-Omodho, or DORS Accessibility Administrator
Donna Lettow.
Information Session Recording: New ADA Title II Accessibility Regulations for CRPs
DORS Digital Accessibility & Communication Administrator, Donna Lettow, presented two information sessions about the ADA update and how it impacts CRPs, including an overview of the new rules, how to meet them, and how to do some simple tests CRPs can do to see how usable their site and documents are for people with a wide spectrum of disabilities.
Information Session Handouts
Additional Digital Accessibility Resources
Contact DORS' Digital Accessibility & Communication Administrator,
Donna Lettow with questions or for more resources.
